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For customer service jobs, you need to have good communication skills, a computer, internet connection and a landline phone connection. Many companies do not accept any other type of  phone connection due to poor voice quality. The telecom provider in your area should allow you to make a large number of  phone calls at a reasonable cost. Most home based workers are independent contractors and no tax is deducted at source. Since call center agents deal with sensitive information including customer credit card details, most companies conduct a criminal background check.

Work from home at Virtual call centers - ABC News/ Good Morning America

Keeping customer service jobs in USA - New York Times

Call centers tap people for work at home

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Auralog sells language learning software and employs home based customer support representatives (CSR). They provide support to Auralog's customers through Text chat tools. Pay USD 7-9/hour

 

Cloud 10 Corp employs work at home professionals  who provide customer support via telephone, email or web chat and provide information on products and services. Employees are paid every 2 weeks by direct deposit at rates starting from US$9 per hour. Work at home professionals are expected to work a minimum of  20 hours a week and up to a maximum of 40 hours.

 

Workathomeagent has independent contractors who take inbound calls from home. There are no long distance calls to be made. High speed internet access is required. A full time contractor can make US$200-US$500 per week working for 30-40 hours. Contractors are paid every 2 weeks by check, direct deposit or paycard. 

 

Customer Loyalty Concepts  - established in 1994, has home based caller employees. The employees make customer service calls to existing newspaper subscribers and are paid during training. Employees are paid every alternate week

Feedback and discussion on Customer Loyalty Concepts (CLC) . Some employees have a dialup connection.

 

O'Currance Teleservices  - employs students, young mothers and anyone looking to work from home taking inbound calls on various products. New hires work on afternoon/evening and weekend shifts. Pay US$8.50 per hour. They employ retired people , but seem to be based in Utah

 

Alpine Access provides  provides customer service  through telephone calls, web chats, or e-mails. Agents provide customer service to customers , working from their home. To qualify as a customer service agent , you must have a high speed internet connection via Cable or DSL and be connected  online and on a phone call simultaneously via a landline.

Online application form for Alpine Access . The information provided is reviewed during a telephonic interview.

Feedback and tips from work at home agents currently working for Alpine Access

(Arizona, Colorado, Texas & Utah)

 

Brighten Communications is a business to business telemarketing company which employs callers working from home. An unlimited flat rate long distance plan is required on the phone. Starting pay is US$12 per hour, no startup fee is to be paid

 

LiveOps has one of  the largest network of home-based tele service agents in USA. An Internet-enabled computer, a phone line, communications and sales skills are required. LiveOps agents earn  up to $15/hour for talking on the phone. A US$30 background check fee is charged, just before you are hired. There are hiring in June 2006, but you need a referral.

Online application for LiveOps

Feedback and tips from work at home agents currently working for Live Ops

Work at home forum for LiveOps

Review of  LiveOps

 

More customer service work at home jobs  - earn money answering and making phone calls

We will add details of  new companies offering work from home jobs regularly.  Kindly note that we do not recommend or endorse any company. Please  verify the  credentials of the company before taking up any work. We believe that any company that asks for upfront or initial payment/deposit for work at home jobs is likely to be a scam.

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